Sales Executive

Our client based in Whetstone, Leicester, is searching for a Sales Executive to join their team on a permanent basis. This position provides remote working and would require the successful professional to also be field based.

Summary of position:

The job holder’s main objective is to proactively develop business in composite, foundry, vac forming, thermoforming, automotive, motorsport, aerospace, marine, industrial, film and prop markets for our range of manufactured epoxy and polyurethane products for mould and tool making, design model making, rapid prototyping, foundry pattern making, art, architectural models and composite tooling.

This will be done by identifying customer needs, capitalising on sales opportunities and building strong customer relationships. This will require maintaining regular contact with customers preferably face to face, but also through phone calls and emails proactively driving sales growth with new customers and the existing customer database. Liaison will primarily be between existing and potential customers, Business Development Managers, and other key departments.

Primary Responsibilities / Key Accountabilities:

• Build and maintain strong, long-lasting customer relationships with potential and current customers.
• Manage account activity through actions with the customer and in-house, to optimise Gross Margin, increase sales and decrease cost, understand each of the contact’s scope of influence.
• Work closely with the sales and marketing teams to achieve revenue targets and expand market share.
• Analyse contractual terms and conditions to determine the degree of risk. Mitigate through counter proposals. Lead all negotiations.
• Meet sales and value-added targets as detailed in the business plan, measured at regular performance reviews.
• Analyse customer needs and recommend appropriate products or solutions, often customizing offerings to fit specific technical requirements.
• Monitor, analyse, record and report on activities and provide relevant management information and maintain and develop the customer prospect database.
• Plan and prioritise sales activities and customer contact towards achieving agreed business aims, including costs and sales - especially managing personal time and productivity.
• Work closely with marketing to identify qualified leads and follow up on these to generate new business.
• Respond to and follow up sales enquiries by in an efficient and professional manner that ensures excellent customer service.
• Identify where new product lines can be added to existing customers and actively upsell by offering full product solutions.
• Keep up to date with product information, to best advise our customers. Stay up to date with industry trends and adjust sales strategy as required.
• Other tasks to support the business plan as and when required including working extra hours if required to ensure company business objectives are met.

Essential Personal Specification, Experience and Education Required:

Qualities and Attitude:

• Proven track record of increasing.
• Company turnover with evidence of growing accounts year on year.
• Relationship building capability.
• Demonstrated ability to communicate, present and influence effectively at all levels of the organisation.

Experience:

• A proven record of accomplishment in sales.
• Both cross sell and upselling strategies within existing Accounts.

Qualifications & Training:

• Qualified by experience or relevant professional body.

Desirable Personal Specification, Experience and Education Required:

Experience:

• Experience in manufacturing specifically within Composites and/or Epoxy/PU Industries.
• Demonstrable achievement of growth in new market sectors.
• Experience of tendering and procurement process within the supply chain.

Qualifications & Training:

• Sales and or customer service qualification.

Knowledge:

• Knowledge of the market / industry within which we operate including industry trends.
• Knowledge of products.

Behaviours Requested:

• Proactive - Empathy & compassion, volunteering solutions and information. Independent & self-starter.
• Exploratory mindset – Curiosity and a willingness to take measured risks.
• Adaptive – Flexible, open, problem-solving mindset.
• Assertive – Clear communicator, respectful of self and others, can set and appreciate healthy professional boundaries. Active listener.